Multi-Functionality - Melody 11 comes with a multi-functional button that allows you to control your music and activate voice assistant, all at your finger tips.Pamper your ears with a comfortable listening experience. Product Dimension: 17.5 X 12.5 X 1.5 cm.438, EPIP Sector 53, HSIIDC Industrial Area Kundli, Sonepat Haryana-131028 For any issue contact on +91-11-45911111 / Imported & Marketed by: Ambrane India Pvt.Do more, play more and listen more with Melody 11. If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform our support team at +91-11-45911111 or email us at (Monday to Saturday, 10 AM to 6 PM). The gift card has to be redeemed within 1 year In such cases, the order will be cancelled and a gift card will be issued for the value of the product. If the order or the item(s) that you want to cancel have already been shipped but not been delivered, the customer has to inform the support team within 48 hrs. In this case, there would be a gift card issued of the face value of the product price after deducting the courier/shipment charges (Flat ₹50). The gift card has to be redeemed within 1 year. I have received a damaged or defective item/wrong product in my order, how should I proceed? For this, you may write to our customer support team at or call us on +91-11-45911111 (Monday to Saturday, 10 AM to 6 PM). Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or in transit or if the product received is in damaged/defective condition bearing manufacturing defects or if the wrong product is delivered, you can request a replacement of the product within 48 hours of receiving it. If the product is malfunctioning as soon as it is received: For this, you need to write to our support team at or call us on +91-11-45911111 (Monday to Saturday, 10 AM to 6 PM). Our shipments go through rigorous quality checks before they leave our warehouse. However, in the rare case of receiving the product which is malfunctioning, it has to be notified by the customer within 48 hours of receiving it.
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